Decent performance, poor implementation and communication
June 21, 2023

Decent performance, poor implementation and communication

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with DemandScience

We use demand science to generate leads for our ABM and Prospecting segments. My campaigns focus on small business and serving them helpful content to get them in our pipeline.
  • We were able to generate 78 leads for our first report
  • Communication: colleagues of mine had been and were running campaigns when I kicked mine off. So we decide to try them for my segment as well and I found the account manager and his manager to be pushy. We got several emails about getting the deal done quickly because the end of the month was approaching. That was very odd putting.
  • Communication: I had to ask for our first lead report and to get confirmation on our campaign being live. That’s not my favorite thing.
  • Lead Delivery: we got our first lead delivery but it didn’t include the information we needed.
  • So far, we haven’t seen ROI but it’s very very early in the campaign. I’d say it’s comparable to our other channels in terms of time to ROI
Communication needs to improve. Otherwise the support has been adequate.

Do you think DemandScience delivers good value for the price?

Yes

Are you happy with DemandScience's feature set?

Yes

Did DemandScience live up to sales and marketing promises?

Yes

Did implementation of DemandScience go as expected?

No

Would you buy DemandScience again?

No

I think if you want a set lead volume with a good CPL, demandscience can help. But you’ll need to be on top of things.