DeamndTools is the F350 of data integrity tools
June 26, 2018

DeamndTools is the F350 of data integrity tools

Rich McVey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • ReassignOwnership
  • Single Table Deduplicator
  • Find / Report ID's

Overall Satisfaction with DemandTools

Demand Tools is used within my field operations and business systems teams. We use it to de-dupe, upload, and manage our Salesforce database. The problem it addresses is quickly modifying large sets of data, handling territory assignment, and de-duplicating our database. We use Demand Tools at least 3 to 4 times a week.
  • De-duplicating your database. While de-duping correctly requires manual effort, scenarios can be applied and modified to make de-duping easier.
  • Territory assignment / account changes. Shifting thousands of accounts in minutes and if you're an efficiency whiz, save the scenarios to be able to scrub/assign/refresh periodically. Keeps alerts and ownership clearly defined at all times.
  • Mass uploads. We outsource data to be refreshed on CSV files continually. Whether it's account information or contact information, Demand Tools makes importing the easy part of the process.
  • Contact Imports. Could be easier to not have to use People Import.
  • Scenarios in the cloud. Saving scenarios on a local machine isn't ideal.
  • Report and Dashboard cleansing. Think this is a Salesforce issue, but cleaning out reports and dashboards would be amazing.
  • Territories assigned in minutes, leading to increases in productivity. Our AEs save 1-2 weeks of waiting for an assignment and walk in with their "patch" ready to go in Salesforce.
  • 2x time savings conservatively versus using Workbench. The restore files alone are a game-changer and preview screens compared to using free tools.
  • Hard to quantify the value of cleaner data, but it's massive. Having the right people, in the right direction, with fresh data -- we spend our time in ops getting more/better data -- not trying to figure out how to upload.
DemandTools is no frills power. The top of the line tool, best suited for moderate to experienced admins

Jitterbit is an incredibly intuitive tool, easy to use and map. Not quite as powerful as DemandTools and doesn't handle the de-duping process.

Workbench (Developer Force Tool) I can't add in the list of products, but is the free alternative. If you have any sizable effort, DemandTools is well worth the cost. Many gaps in Workbench although if you have $0 to spend, it's your best option.
Demand Tools is a must-have for Salesforce admins. I don't think this is applicable/not to size or stage of company. If you're making frequent changes, building/enhancing a database, or have data quality initiatives, Demand Tools is step 1.

The only downside would be a junior admin as it is an incredibly powerful tool. You can break a database in minutes.