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Highly recommend deputy small business friendly
November 13, 2021

Highly recommend deputy small business friendly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Deputy is thorough in gaining accountability among our users. It also lets our selected users self-manage shifts without needing to contact supervisors approved members can swap shifts.
  • Notify of leave
  • schedule months in advanced
  • connect to xero
  • makes payroll easy
  • Time sheets on mobile could be displayed clearer
  • We have saved time on time sheets
  • trained employees to do payroll as it is so simple on deputy and xero
Some were not Australian friendly, difficult to use, and expensive

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Very straight forward modern and easy use in our business over different generations
Scheduling and payroll are done seamlessly with Deputy. I do not use the task functions as there are better systems to manage workflow

Using Deputy

7 - admin and practitioners
2 - Administrative and technological
  • Scheduling
  • Payroll
  • Timesheets
  • Leave
  • Tasks
  • Use the tasks setting more
It is apart of our business wouldn't want to change

Evaluating Deputy and Competitors

Yes - Excel spreadsheets and less accountancy work
  • Price
  • Product Usability
  • Prior Experience with the Product
For all that is can do price and accessibility were good

Deputy Implementation

  • Implemented in-house
Change management was a big part of the implementation and was well-handled
  • Users not used to the software e.g. not signing off on their shift even with Deputy notifications

Deputy Support

ProsCons
Quick Resolution
Good followup
Problems get solved
No escalation required
Immediate help available
Support understands my problem
None
I did not. We do not need it as we have been using Deputy for years and have a small business.
I have not had any issues with Deputy to need support
They have a great system and I have not had any issues

Using Deputy

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Payroll
  • timesheets
  • scheduling
  • integrating to other software
Yes