Overall great tool for most businesses big and small
December 06, 2021
Overall great tool for most businesses big and small
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Deputy
We use Deputy to roster for a multi-site company. Within each site, we have multiple areas. Staff use the kiosk to clock in - a photo is taken at clock-in, this helps us know staff aren't clocking in each other. Staff are required to report any Covid-19 symptoms at clock-in and notify managers if reported, this creates responsibility for the Staff members. Integrates with Xero and makes payroll easy. Integrates with our POS so we can see wage cost vs sales to ensure we always have the right amount of staff on any day of the week. We also use the News Feed to provide company updates - staff can see this on their app and also when they clock in on the kiosk, staff can confirm they have seen the posts so we know who has received the updates and who hasn't. The programme is not perfect, it's not 100% designed for hospitality that trades nearly 24hrs a day but it is a powerful tool that we can manipulate to work for us.
- Rostering.
- Newsfeed.
- Shift swapping and leave allocation.
- POS integration for Sales vs Wage Cost.
- Hospitality rostering - feels built for retail or normal office hours.
- Customer support is very basic. Always requires further clarification from more senior support agents for complex questions which takes time to achieve after long discussions with someone who can't comprehend what you are asking.
- Payroll accuracy.
- Accurate rostering - maintain wage costs and percentages.
- Saves time rostering by easily copying shifts and being able to roster weeks in advance. Adding staff unavailability helps not rostering staff on requested or preferred days off.
Do you think Deputy delivers good value for the price?
Yes
Are you happy with Deputy's feature set?
Yes
Did Deputy live up to sales and marketing promises?
Yes
Did implementation of Deputy go as expected?
Yes
Would you buy Deputy again?
Yes