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Chrome River is Great with a few flaws
February 18, 2021

Chrome River is Great with a few flaws

Jacob Kletzli | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Emburse Chrome River

It is used for any employee that has a company credit card. About 100 users use it on a weekly basis.
  • User Interface
  • Making Changes to Configuration
  • Reporting
  • Removal of certain fields/features
  • Faster support
  • Easier configuration
  • Better compliance (+)
  • More time spent managing credit cards (-)
  • More knowledge on spend of employees (+)
It is really good. Sometimes receipts do not load or take a while to load. Sometimes the OCR reads the invoices/receipts wrong.
Chrome River supports AMEX and they did not.
It is pretty good. Sometimes harder requests fall through the cracks.
It is very good for firm paid and reimbursements. It may not be great if you have multiple different credit cards or methods of payment unless you are disciplined and can keep things organized.