Fantastic Customization and Support
Updated July 27, 2022
Fantastic Customization and Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Engagedly
Engagedly is currently assisting in managing performance and employee development within our company. Prior to the rollout, we didn't have a simplified system in place. Engagedly has given us a platform that is easy to use as well as build around and address the specific needs.
Pros
- Extremely user friendly
- Customizable
- Great customer support
- Gamification
Cons
- Roll-out took a bit longer than expected, so clearer target dates would have been helpful
- More learning courses to supplement business areas
- Development opportunities
- Higher retention
- Positive employee engagement
- Higher Productivity
User ease, customization,support.
Do you think Engagedly delivers good value for the price?
Yes
Are you happy with Engagedly's feature set?
Yes
Did Engagedly live up to sales and marketing promises?
Yes
Did implementation of Engagedly go as expected?
No
Would you buy Engagedly again?
Yes
Engagedly Feature Ratings
Evaluating Engagedly and Competitors
Yes -
Centrical
Was not user friendly and no longer spoke to the needs of the business
- Price
- Product Features
- Product Usability
- Product Reputation
Engagedly Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, was no need
Adding plug in and paths for us to have exactly what we needed
Comments
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