CRM Vehicle to Drive your Business to Success
April 22, 2020
CRM Vehicle to Drive your Business to Success
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Epicor Prophet 21
Epicor Prophet 21 is being used across our whole organizaton for Customer Relationship Management (CRM). We are a Distributor of Safety Supplies (PPE) and can easily identify stock levels and place orders for our customers. We are also able to handle all accounting and shipping functions as well. Prophet 21 allows our company to function in a well organized manner.
- Houses all pertinent customer information: Address, Phone, Contacts, Ship To locations.
- Allows Customer Service to enter orders for customers based on Purchase Orders.
- Allows Purchasing Manager to purchase inventory to stock in warehouse as well as fulfill customers orders.
- Allows the Warehouse to properly ship and track items being shipped to customers.
- Allows the Accounting Department to accurately invoice and receive payments from customers.
- Prophet 21 has features for every aspect of business and constantly improve software based on new technology and customer requests.
- Orders are placed and shipped in a reasonable time.
- Purchasing Manager is able to control inventory and forecast needs
- Accounting is able to control cash flow.
- Prophet 21 has allowed us to maintain our business in a very successful and efficient manner
inFlow Inventory was review and just does not have all the features of Epicor Prophet 21. It would be best for a smaller company that just needs to manage inventory and purchase orders.