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ExakTime is not very good
April 08, 2023

ExakTime is not very good

Frank Caswell | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ExakTime

  • sold me on the features but they did not work like they said.
  • Customer service
  • Tell the truth about your products
  • cost us money for a product that we did not use
The geoloactions were never correct, the photo ID capture did not work on most of our employee's smart phones, we were able to clock in and out and that was about it. Most of the other features did not work as they were described by their sales person.

Do you think Arcoro HR delivers good value for the price?

No

Are you happy with Arcoro HR's feature set?

No

Did Arcoro HR live up to sales and marketing promises?

No

Did implementation of Arcoro HR go as expected?

No

Would you buy Arcoro HR again?

No

All the features that sold me on ExakTime did not work like their sales person described them. It was not user friendly for my employees. And after we canceled ExakTime they continued to bill us even after we told them serval times to cancel, their customer service was poor and failed to answer our questions in a timely manner, nor were we reimbursed for our payments made after we canceled. I would definitely not recommend ExakTime to any company.