Folloze helps us connect to our customers and partners in a direct and visually pleasing way.
December 24, 2022

Folloze helps us connect to our customers and partners in a direct and visually pleasing way.

Jessica Campas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Folloze

Primarily, I use Folloze to group together marketing and sales resources for our customers and our distributors. We offer so many different products for completely different industries, and our website has all of those together. So, you can imagine that if you only really care about one industry, finding that on our site could be time-consuming. Folloze lets us get specific and talk directly to our audience. We also use it as a mini webpage for tradeshows, showcasing the products and staff we will have attending, marketing resources for distributors about new product launches, and co-branded boards with certain distributors, so they are represented alongside Lakeland as a team effort for our mutual customers. That last one has been really appreciated by our distributor network.
  • Plug into Salesforce. We live in Salesforce, so it's a must!
  • Ease of use when designing boards. We love to all feel like graphic designers.
  • Dashboards showing activity levels of all types.
  • Storing assets within folloze. Makes it super easy to build a board fast.
  • Cloning boards. Time saver!!
  • Pulling the campaign links. It's been a little difficult for team members to select the correct types of campaign links on boards to send to customers.
  • Installing the Salesforce plugin has been a little difficult for some salespeople. It might be more of a browser thing than a Folloze thing.
  • There are some glitches every now and then in Salesforce where the Folloze board button is hidden behind a Salesforce field. It's been fixed, but sometimes it pops back up.
  • We've had more interactions with sales team members at tradeshows.
  • We've onboarded new customers and distributors that we wouldn't have otherwise.
  • We've increased closed won deals by co-branding with our partners and showing up as a united team.
Folloze is simple, point-and-click, user friendly software. The biggest help is that whatever you change on the left, you immediately see what that change looks like on the right. Areas being edited are highlighted, and if you ever need ideas, the Folloze team is only a call/ chat/ or email away. They have helped inspire our team to use Folloze in new ways, and it's always been easy to implement. Even the most non-technical people on our staff have adopted Folloze with ease.
Our regular standing meetings are always upbeat, helpful, and exactly what we need. We've never felt pressured to do things with Folloze that just didn't make sense for us at that time. Anytime there was a support ticket needed, the reps would always help push it through and work with our team. We have grown wonderful relationships with the Folloze team members, and we actually enjoy our regular meetings with them!

Do you think Folloze delivers good value for the price?

Yes

Are you happy with Folloze's feature set?

Yes

Did Folloze live up to sales and marketing promises?

Yes

Did implementation of Folloze go as expected?

Yes

Would you buy Folloze again?

Yes

Building a custom web page has always required a skilled web developer, graphic designer, copywriter, and more. With Folloze, any sales or marketing person can build a breathtaking webpage in minutes, all on their own. The Folloze interface is point-and-click, easy to use, and great for non-technical people. After you build your custom board (mini-webpage) and send it out to your partners or customers, you can see detailed reports on who all viewed the board, what assets were viewed, interacted with, or downloaded, and how much time was spent on the pages. We've used Folloze for traditional campaigns, product launches, trade show pushes, account-based marketing, and so much more. For one software to give us the power to do all of that, we are happy, to say the very least.