Fuze = More quality calls
December 12, 2017
Fuze = More quality calls
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Voice
Overall Satisfaction with Fuze
Fuze is primarily used by our sales team to streamline our pipeline generation. As a salesperson, staying organized with accounts and individual contacts is crucial. What's just as important is being able to quickly and easily call those folks whom we're targeting. Fuze's click-to-dial allows us to call someone in an instant and save time from having to manually dial.
- Saved call recordings allows you to fine-tune your craft or review things you might have missed
- Integrations allow you to click on any number and call someone, no matter the website or interface
- Drop down call result features allow you to document how a specific call went so you can properly track
- Inability to transfer ownership or search other numbers recordings. Sometimes I'll take calls in different rooms and I'm unable to pull those calls.
- Issues with audio quality.
- Quality of support - took me over 24 hours to get in touch with a rep for a specific question.