Item: Fuze
Rating: 10
Author: Miguel Rivas

Use Cases and Deployment Scope

We use Fuze Voice as the main platform of communications, either text or voice, between employees and the final costumer.

Pros and Cons

It allows you to choose any European or world number to communicate with.
The prices are for all devices and you can log in using their app or the web.
Good call quality especially in open areas.
The customise options are very important because it helps personalise the use.

Video calls are good but need to be higher quality and have more options on sharing.
Visually it's okay, but some icons [look like] children with no experience can use them, especially for specific options.
Integration with other browsers as there is with Chrome.

Support Rating

They take awhile.

Implementation Rating

It works properly.

Other Software Used

Google Hangouts, Skype

Likelihood to Recommend

For offices with an international work agenda, Fuze Voice fits perfectly, especially for business people. It may not be so good for personal use, as the prices are better for companies.

Fuze Voice Use in an International Company

Modules Used

Overall Satisfaction with Fuze