Overall Satisfaction with GiveSmart
We use it for our largest fundraising event each year - our Pioneer Premier Auction. It helps us to categorize our donated auction items, accept bids on them and report on funds acquired. It also helps keep all expense and revenue detail in one spot which helps with reporting.
- Tracking bids on silent auction items.
- Live even organization.
- Budget tracking.
- Integration with CRM systems.
- Tracking other funding for events like sponsors, etc.
- Improved Donor experience at the event.
- Increased revenue generation.
- Improved timely reporting.
The user interface is very intuitive. Reporting is clear and easy to get to. I would love to add integration to our CRM!
I never contacted their support personally, but the people I'm working with currently to test an integration solution for getting transactions into our CRM are wonderful to work with!
I believe the customization was smooth but sometimes adding in external donations like event sponsors is done 'creatively' in order to get it to track correctly in the reports.
GiveSmart is wonderful to capture bidding electronically at our live event. Guests especially love being able to create a watch list and being able to keep track of their bids without having to go back to find the items and manually sign a sheet of paper there to up a bid. The one thing that would be helpful is integration with our CRM directly for all transactions so that we do not have to dump them out of GiveSmart and then manually load them into our CRM for company tracking.