Gong is a great tool to have at your disposal
November 13, 2023

Gong is a great tool to have at your disposal

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We use Gong to record our Zoom meetings and trainings with clients. We then share the meeting link with the client so they can refer to the training for additional in-house training sessions. We also internally review sales calls and other client related meetings to glean helpful client information. The recordings are also used as internal trainings for our teams.
  • Automated recordings
  • connect with gmail calendar & Zoom
  • easily track views
  • pricing could be more reasonable
  • We had to drop licenses due to the expense
I love how it highlights certain sections and words in the meeting and it also identifies the different speakers.
I have not used Gong for this
no but I wouldn't expect that from my position
  • Zoom
I prefer Gong to any other recording app

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Gong is great for sharing internally. It can also be used to share externally with clients but you cannot edit the video before sharing in case there is some information that isn't needed.