Overall Satisfaction with Google Hangouts
Google Hangouts is used as a communications platform across all departments of the organization. It allows users to chat with one another, make audio and video calls, and even host webinars. It is integrated with the organization's Google Suite account and all users within the company are given access to these features.
- Ease of use -- all features are user-friendly, even for non-technical employees
- Integration -- Hangouts integrates seamlessly with all other Google products
- Improvements -- as a Google product, the software is continuously updating and improving
- Video quality -- the video quality is not as high as some comparable products
- Support -- nearly all support is handled through documentation and forums
- Positive -- Google's nonprofit discounts are very generous
- Positive -- Improved collaboration among teams
- Positive -- Remote workers have increased access to their coworkers
- Zoom
Google Hangouts provides much better chat and messaging features than Zoom. It also provides better user management and is overall more cost effective. Zoom provides better video quality and conferencing, with the ability to schedule calls ahead of time, record in the cloud, and seamlessly share screens. I would recommend Google Hangouts for inter-office communication and Zoom for more far-reaching needs.
Do you think Google Hangouts (Classic) delivers good value for the price?
Yes
Are you happy with Google Hangouts (Classic)'s feature set?
Yes
Did Google Hangouts (Classic) live up to sales and marketing promises?
Yes
Did implementation of Google Hangouts (Classic) go as expected?
Yes
Would you buy Google Hangouts (Classic) again?
Yes