Item: GoTo Connect
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We have started to use GoTo Connect in the early days of the Covid quarantine for internal and external communication.

Pros and Cons

screen sharing
video and audio quality
user experience

not well known
heavy in terms of cpu resourcers
external phone call

I can say that the brand image is good; the feeling is that the ui is well adapted to the device used. Not perfect the actual functionalities when different type of devices are used (ex_pc, mobile and phone)

Alternatives Considered

Webex App, Microsoft Teams, Google Meet and Zoom

Very easily: it was the first we have tested. First days of Covid there was a lot of caos and we have not time for an market investigation

Key Insights

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Other Software Used

Microsoft Teams, Google Meet, Cisco Webex Room Series

Likelihood to Recommend

Go to Connect is quite perfect when you have to set up a medium big meeting with several connections where each participant should share his screen. it's very easy to pass the admin role.
Some problems when not all connections come from pc and it is used the mobile app or the phone option.

Fast, easy and powerful

Overall Satisfaction with GoTo Connect