GOTO helps you stay connected
December 19, 2023

GOTO helps you stay connected

Bill Hommel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

GoTo Connect is our phone provider and also our text messaging app to communicate with our clients. It is vital to our organization's success. We communicate with our clients and prospective clients dozens of times each day through the text function which allows us to send and receive documents electronically.
  • Phone service
  • Text function
  • Remote access to phone
  • Documents
  • sometimes audio doesn't connect to my headphones
  • the bundle of services allows us to seemlessly communicate with our clients
we use phone and messaging functions daily.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Great phone/text solution which allows desktop and mobile app functionality.

GoTo Connect Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
8
Call reports
Not Rated
Directory of employee names
9
Answering rules
9
Call recording
Not Rated
Call park
9
Call screening
9
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
9
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
9