Lots of Features Available, but Tricky to Use

The primary drawback of GoToWebinar is that the formidable array of features and customizations can feel vey unwieldy to new users. A colleague of mine became the point person for the software, and was often tasked with running webinars even when she wasn't a speaker simply because she was the one who understood how to manage the software mid-broadcast. When she had an extended absence I was tasked as her backup and had to devote an entire half of a work day just to teach myself how to set up new webinars. NOT recommended for folks short on support staff!