Item: GoTo Webinar
Rating: 8
Author: Cassandre Durocher

Use Cases and Deployment Scope

GoToWebinar solves the issue of in-person meetings at the moment. It is used across all departments and with outside stakeholders. With the ongoing pandemic, this helps the community to continue to conduct workshops on the regular. This has allowed us to add more options to the schedule.

Pros and Cons

Ease of use for the presenter
User friendly for attendees
Allows the presenter to view the audience better.

Better use for mobile users
Ways to personalize the experience
Language translation

Return on Investment

It is hard to gauge participation.
It is not easy to see if all users to be engaged in the meeting.
It does not replace in-person interaction of an office meeting.

Usability

Again it is great for some in the company but usability is not throughout. It is hard for some users to take full advantage of the program. It also seems to work differently on different operating systems on both computers and mobile devices. It would be nice if it was throughout.

Key Insights

Do you think GoTo Webinar delivers good value for the price?

Yes

Are you happy with GoTo Webinar's feature set?

Yes

Did GoTo Webinar live up to sales and marketing promises?

Yes

Did implementation of GoTo Webinar go as expected?

Yes

Would you buy GoTo Webinar again?

Yes

Likelihood to Recommend

It is well suited for pre-planned events that host international clientele. This system is best for those using it for a learning experience and not for day-to-day events. The only day-to-day event I would use it for is pre-set meetings where nothing is to be changed. Virtual conferences are perfect for go-to-seminar.

Great but always room for improvement

Overall Satisfaction with GoToWebinar