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Groove is GROOVY
March 07, 2022

Groove is GROOVY

Amity Christie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use Groove to help with organization and increasing engagement with the content that I am sharing with prospects and COIs.
  • Scheduling/Calendar management
  • Helps increase engagement with prospects and COIs
  • Tracks opens and clicks
  • When sending emails to multiple people an ability to see when each recipient opens it instead of saying "someone opened it"
  • Easier flow navigation
  • Custom flow navigation
  • Organization of activity logging
  • Ability to see when and how a prospect or COI engages with your email and content
  • Increased productivity
  • Increased engagement
  • Easier to gain access
Groove is pretty straightforward for the most part, but there are some features and functionalities-mainly within flows that can be confusing and frustrating.
Vidyard is great because it adds a personalized means of outreach with having the video interaction, I use Vidyard in conjunction with Groove to help personalize and target my outreach efforts.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

I wasn't involved with the implementation phase

Would you buy Groove, a Clari company again?

Yes

When dealing with cold calls/cold COIs, and prospects, tracking different sales techniques/how best to engage with a particular COI or prospect. Helps me have an idea of when would be a good time to reach out to them-based on when they open the email/engage with the content I sent. Helps with gaining access-I have had prospects more often respond when utilizing Groove then when I don't. I wish flows were more customizable, I have some clients and prospects that I can't call or email (one or the other is opted out) and it doesn't allow me to skip the call or email step in these cases/change my flows based on the desired activities that I want for that flow. Calendar functionalities are great for scheduling, but aren't always accurate with my actual availability so there have been times that prospects or COIs cannot schedule time with me because the availability shown in my Groove calendar isn't accurate.