Groove: automate your work!
Overall Satisfaction with Groove
I personally use Groove as a dialer and email campaign management system, both for prospecting and customer touches. Initially, we were using two separate products, and the Groove came about due to the particular nature of our Salesforce instance. The connection is much stronger and more reliable with Groove than it was with the legacy product we used, and the "Flows" and automation that Groove has available is much stronger for email campaigns. It's a very intuitive user experience in my opinion.
Pros
- Flows
- Extension for email opens
- OmniDialer
Cons
- Additional fields for OmniDialer
- Ability to group contacts without using CC for Flows
- Auto-set what objects emails default to instead of adjusting it each time
- Flows to automate my outreach
- OmniDialer for calls (and call recording)
- Extension for easy viewing of email opens
- Increased productivity
- Easier Account Management
- More strategic prospect outreach
- InsideSales Playbooks (formerly XANT Playbooks) and Yesware
No communication between the legacy products, Xant and Yesware, so having a unified tool to look at my activity and tie pieces of an account together under a unified dashboard makes my life much easier. In addition to that, my connection on OmniDialer is much more reliable than Xant. Also, when I have issues, customer support is top notch and very responsive.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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