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Once you Groove, you'll never lose!
April 19, 2023

Once you Groove, you'll never lose!

Paula Diaz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove daily in our department. Our main software is Salesforce, we have a lot of different employees visiting Contact Pages and emailing back and forth. We love Groove because it allows us to easily link emails sent through G-Mail to Salesforce (emailing from the SF pages is time-consuming and disorganized). Another favorite feature of Groove is Groove Flows. Groove Flows has had a huge impact on some of our tasks. We are able to save time and be more productive thanks to Groove.
  • Automated Emails
  • Email Tracking
  • Template Building
  • Linking email attachments to SF when they are recorded
  • Could use more features in Flows, like CC'ing a person in every automated email
  • Auto record inbound emails.
  • Groove Flows
  • Templates
  • Logging Emails
  • Increased productivity
  • Customer satisfaction
  • Organized data
It is easy to learn the Groove basics, however, there are more advanced usages in Groove. When it comes to training, Groove actually has teams to help companies learn more about using Groove. Even months after first learning how to use Groove, a Groove team held training seminars for our company. They offered multiple levels of training, from basics to advanced. It was a great way to reconnect with the Groove team and learn new skills.

Do you think Groove, a Clari company delivers good value for the price?

Not sure

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Every job has a time when they have to blast email prospects, clients, etc. Groove Flows makes blast emailing a breeze. In a few easy steps: creating a perfect template, entering codes so that each email may contain specific Salesforce Contact Page information (names and dates), and being able to link a Salesforce report to add the recipients, Groove Flows makes blast emailing possible. Each email is much more personalized than other methods of blast emailing. Each email is sent one at a time, but with just one click, and each email is appropriately recorded into Salesforce. Groove Flows alone make blast emailing an easier task.