Get in the Groove with Groove.
July 13, 2023

Get in the Groove with Groove.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

I use it mainly for the automated email Flows - and the omni bar to easily see information in Salesforce to add new leads quickly - and update current contacts. The automated email Flows are a life and time saver when I'm trying to prospect or reach a larger customer base, so I can focus on other things and know these are being contacted. The other feature I love is the scheduler - which saves a lot of time - and is integrates well with Zoom and other platforms. Plus, it allows you to add multiple people in your organization, so when someone is trying to book with your team, and one isn't available - it will not show that as an option to the end user. I've used other schedulers, and this one is the best!
  • Automated email Flows
  • Meeting scheduler
  • An Omni bar to easily see Salesforce info and update or add new prospects included in an email
  • Setting tasks is only available within their platform, so if you're a heavy Salesforce task user - and rather be able to create a task in the Omni bar and have it show in Salesforce, that's not an option. It only shows within their platform.
  • Groove notes is a special field added to Salesforce so you can type in notes on the Omni bar, which isn't bad, but it would be even better if those notes showed under the notes tab within Salesforce instead of their special field in Salesforce. Then you can see notes you already had that you didn't input via the Omni bar.
  • I like being able to link to Linkedin, but it requires a Sales Navigator license to do that within Groove. It would be nice to be able to click on just the non-Sales Navigator Linkedin as well.
  • Automated email Flows
  • The native Salesforce integration
  • The ability to easily add leads, contacts and accts into a Flow via multiple options
  • Increased productivity.
  • Faster reach out - and automated so everyone is being contacted in a timely fashion and on a regular basis. Especially since I'm full-cycle with no BDR - and cover a huge territory.
  • More opportunities due to the automated reach out.
Very user friendly overall - and the integration with Salesforce is great.
We demo'd Ourtreach and Outplay. Outreach would never really focus on what I, as a salesperson, was looking for - they liked to talk about the features geared to management and marketing in regards to reporting and the dashboard. They didn't have a trial either - and I would never commit to buying anything if we can't try out the usability. Groove has a fully functional trial that sealed the deal - and our Account Manager was great. This is a sales enablement platform - and she focused on sales and what we were looking for.

Outplay is a copycat of Outreach but offers a trial. The team over that we were not engaged at all - and never even provided us with the trial. If someone is looking to test and maybe buy your product - a trial is one of the hottest leads you could get, but never heard from them.

I was going to look into Salesloft but they didn't offer a trial either.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

It's great for me when setting up the automatic email Flow - and it can keep it in one email chain. I'm sure there are more features I could be using as well. The schedule is a great feature as well.