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Game changer Guru.
January 29, 2024

Game changer Guru.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

At the organizational level, Guru can be used to create a centralized repository of internal knowledge, including processes, best practices, FAQs, and troubleshooting guides.
  • Find the best possible solutions for the merchants.
  • Navigate the steps and show correct results.
  • By using Guru, organizations can create onboarding guides, training materials, and resources to help new employees get up to speed quickly and efficiently.
  • Quick search required.
  • It should be accurate with the concern.
  • It should be more with snapshots.
  • Internal knowledge base.
  • By using Guru, organizations can create onboarding guides, training materials, and resources to help new employees get up to speed quickly and efficiently.
  • Guru can be utilized to build a knowledge base for customer support teams, enabling them to quickly find answers to customer inquiries and provide consistent and accurate responses.
Guru is a knowledge management tool that offers several unique features and benefits that set it apart from other tools, such as ease of use, AI suggestions, verification and accuracy, analytics, and insights. I selected Guru as an example because it offers a combination of a user-friendly interface, AI-powered suggestions, a verification process, integration capabilities, and analytics. These features make it a comprehensive knowledge management tool that can enhance collaboration, productivity, and knowledge sharing within teams and organizations.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

This is the most informative tool I have ever used. It provides frequent announcements and quick updates automatically. However, there is one area that needs improvement, which is the need for more accurate search results instead of having to choose from four options. The other expects to work on snapshots when required to make things easy to understand.