Great tool for customer segmentation
December 02, 2022
Great tool for customer segmentation
Score 7 out of 10
Vetted Review
Verified User
Software Version
Free
Overall Satisfaction with Heap
We use Heap to collect customer data from our website and application. We use this data to understand how our customers interact and engage with our product. Heap addresses our business problem of having to automatically collect digestible data about our customers so that we can make informed data-driven decisions.
- Customer Journey Mapping
- Customer segmentation
- Dashboard reporting
- Improvements in customer support
- Better tutorials
- Better integration features
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes