A Company that Values its Clients!
December 12, 2017
A Company that Values its Clients!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
It's used for all of our locations for time and attendance and also scheduling purposes. One of our locations uses the logbook feature which is great. We use this to pull hours, pull labor statistics, track clock in and outs, and also scheduled vs. hour employees.
- They take feedback seriously and make changes
- The reporting is nice to use
- The webclock improvements are continuous
- Being able to report on breaks
- Being able to separate out holiday time
- City specific pay rules to be used
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I think it's great and we do like it a lot better. We also love that it is constantly improving. The export for ADP is useful as well and makes it so much easier to do payroll. For the price, it is a great alternative to ADP eTIME and handles itself better than other time and attendance systems.