HubSpot CMS Hub--Reasonable for starting out, but successful company will likely outgrow it.
May 20, 2021

HubSpot CMS Hub--Reasonable for starting out, but successful company will likely outgrow it.

Gwendolyn Kestrel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CMS Hub

The CMS aspect of HubSpot is used by the marketing department for publishing web pages, publishing to social media, and sending emails. In conjunction with the HubSpot CRM software, it was a good solution for the company at a particular time. It's easy to use. What isn't intuitive has a good help center and training resources.
  • Scheduling webpage and social media post publication.
  • Reasonably good analytics options. Very strong Dashboards.
  • Unlike some other systems, you can fully optimize for SEO with alt text, schema, and metadata. You do need to have [a] good working knowledge of SEO principles to do so, but you can access all the fields you'll need.
  • Although you can integrate it with Google Analytics, there is still a significant difference between what each tells you about [a] number of visitors to a given page, etc.
  • There's a lot to the program and it's not always intuitive where to go for a feature. Though the help center and academy are good and usually have the answers, having to look things up isn't.
  • It's expensive.
  • Easy to attribute conversions to [the] source (SEO, referral, etc.) leading to better knowledge and focusing of resources.
  • Good Dashboards and reporting make for easy-to-put-together presentations to upper management.
HubSpot has better SEO features than Squarespace. Alt text for instance. HubSpot has a fully built-in suite of basic tools that need a [variety] of plug-ins for WordPress. However, WordPress is ultimately more versatile. We've decided to keep our CRM with HubSpot, but will be migrating our site to WordPress, using Yoast for SEO, and other specialized options.

Do you think HubSpot CMS Hub delivers good value for the price?

No

Are you happy with HubSpot CMS Hub's feature set?

No

Did HubSpot CMS Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CMS Hub go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CMS Hub again?

No

A true beginner can easily set up a landing page to drive social media or other traffic to.

As a full website manager, it's great if you're looking for a simple, out-of-the-box solution and don't mind paying for the convenience. HubSpot Academy is free and offers a number of certifications (though some are only available for Enterprise-level customers).

HubSpot CMS Hub Feature Ratings

WYSIWYG editor
7
Code quality / cleanliness
7
Admin section
8
Page templates
6
Library of website themes
6
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
6
Content taxonomy
7
SEO support
7
Bulk management
5
Availability / breadth of extensions
5
Community / comment management
Not Rated
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
8