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Best CRM ever!
December 15, 2021

Best CRM ever!

Heather Sullivan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It helps easily organize leads/prospects (companies/contacts) and allows me to set tasks and sequences to follow up effectively and efficiently.
  • Prospecting.
  • Marketing.
  • Follow-up.
  • Pipeline management.
  • Every now and then there are delays/lags.
  • Help increase outbound engagement to prospective clients.
Cleaner and more user friendly than Salesforce!
Increased visibility between departments and made cross platform multilateral end use engagement in our Q4 data processing requests.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is well suited for any organization that has a marketing or sales - easy to organize prospects and manage the amount of touches each lead gets. Easy to track team productivity on the dashboard. Easy pipeline management.

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
Not Rated
Interaction tracking
7
10.0
Case management
Not Rated
Call center management
Not Rated
Help desk management
10
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated