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Simple and Efficient
Updated March 16, 2023

Simple and Efficient

Alicia Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot as our CRM and has all of my contacts that I manage and call!
  • I like the sequences
  • I like how you can quickly move through calls
  • I like the email templates
  • My email signature doesn't show up correctly, seems a little complicated
  • I think it has helped us be able to run everything efficiently
  • Shows all the numbers and graphs daily
I've used Salesforce and I think HubSpot seems a little more user friendly.
Just used at different companies and I think Hubspot is better.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It helps me track who I have already called and where I am in the sequence and helps me manage MANY contacts.

HubSpot CRM Feature Ratings

2.0
Customer data management / contact management
2
Workflow management
2
Opportunity management
2
Integration with email client (e.g., Outlook or Gmail)
2
Quote & order management
2
Interaction tracking
2
1.0
Case management
1
Call center management
1
Help desk management
1
1.0
Lead management
1
Email marketing
1
1.0
Task management
1
Billing and invoicing management
1
Reporting
1
1.0
Forecasting
1
Pipeline visualization
1
Customizable reports
1
1.7
Custom fields
2
Custom objects
2
API for custom integration
1
2.5
Role-based user permissions
3
Single sign-on capability
2
2.0
Social data
2
Social engagement
2
2.0
Marketing automation
2
Compensation management
2
2.0
Mobile access
2

Using HubSpot CRM