Excellent for B2C companies with a decent volume of clients!
Overall Satisfaction with HubSpot CRM
We are a client-services company and use HubSpot CRM as our primary client relationship management system. For marketing, we use HubSpot CRM to generate marketing pages to collect contact information from leads. For sales, we use HubSpot CRM to keep a record of every MQL/SQL that our sales team speaks to. HubSpot CRM has excellent features for creating tasks and reminders for each client, which our sales team heavily utilizes. It also works well for teams because you can easily look up the records for any client. HubSpot CRM also has great analytics to be able to pull all kinds of reports. You can also generate custom dashboards to be able to visualize the team's progress on a month-to-month or yearly basis. This is extremely helpful to see how the company is performing compared to previous years.
Pros
- Keeping records of clients
- Integrations with various scheduling tools such as acuity
Cons
- There could be more template features to not have to do so many things manually
- Helped with scaling to be able to manage larger volume of client
- Helped with onboarding of new sales team members
Yes, it absolutely has helped our company in both regards. Both our marketing and sales teams heavily utilize HubSpot CRM. Having all of the data in the same CRM makes it easier to track MQLs and SQLs. We have not run into any issues at this time with HubSpot CRM combining both teams' efforts.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes
Comments
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