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HubSpot CRM - A loved CRM by sales executives
July 25, 2022

HubSpot CRM - A loved CRM by sales executives

HarshaVardhan Siyyadri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot as a CRM, we import the accounts list from ZoomInfo and from our known follow-ups. Right after importing the accounts and the respective contacts, we create templates which we use to send to the customers as an introduction about our company. Not only the emails, we also log our daily calling activities in HubSpot.
  • Automatically logs the emails which were sent out from Outlook, if both are integrated.
  • Excellent edit options in templates.
  • Can also add n, number of documents in HubSpot for our review.
  • If there was an option for adding both mobile number and direct desk number - this will be helpful for a sales executive.
  • Also can add LinkedIn profile in the contact description so that right after clicking the LinkedIn symbol, it can route to that particular LinkedIn profile.
  • Providing a filter to know the no of emails sent at a particular time.
This is a different question to ask, but I don't have a different answer because I gave an overview to you in my previous review messages about how HubSpot is helping me in my daily work. So there is nothing new to add in this review column.
I didn't select HubSpot as my CRM, my company uses it, this is the first time for me using it, but really loved using HubSpot.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

As per my experience I recommend HubSpot as a best CRM to use. And also while adding or creating a new company, it automatically gets the info about that company along with the company logo. And particularly for an Inside sales rep it helps in creating tasks so that he/she can follow up with the customer.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10