Hubspot is by far the best CRM available.
July 26, 2022

Hubspot is by far the best CRM available.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use Hubspot to manage all the inbound leads that come in for sales. We build our pipelines with HiHello and use it for a variety of things like quotes, email tracking, deals, templates, sequences, etc. Hubspot helps funnel sales leads and converts them to actual sales. It helps manage all the day-to-day aspects of the sales process.
  • Email Sequencing.
  • Templates
  • Quotes
  • Initial product understanding.
  • email history showing in contact and deal not one or the other.
  • Having to input user amounts.
  • Revenue growth.
  • Shorter deal cycles.
  • Cost savings.
I think Hubspot is easier to understand and use when comparing it with CRMs such as Salesforce, Zoho, and a few other CRMs I've used in the past. Hubspot has very in-depth details that can be used for the entire sales process. It only took me a few days to understand Hubspot completely.
Hubspot is the easiest to learn and adapt to. The ease of use makes Hubspot my preferred choice in CRMs.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It was well suited when leads came in and used Hubspot to manage those leads. You can give detailed quotes to leads. When you're trying to connect with potential clients that have gone cold, it is a very useful tool to use. Email sequencing will do the work for you and remind you of certain tasks you need to complete.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
10
Interaction tracking
9
Case management
9
Call center management
9
Help desk management
7
Lead management
8
Email marketing
9
Task management
9
Billing and invoicing management
9
Reporting
9
Forecasting
9
Pipeline visualization
8
Customizable reports
8
Custom fields
8
Custom objects
8
API for custom integration
7
Role-based user permissions
8
Single sign-on capability
9
Social data
10
Social engagement
9
Marketing automation
9
Compensation management
8
Mobile access
8