Easy to Use Popular CRM for Small Businesses
February 03, 2023

Easy to Use Popular CRM for Small Businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is an excellent platform for managing communication between coworkers and customers, allowing you to monitor tasks, activities, and meetings, and integrate with various tools.
  • Easy to use
  • Dashboard customization
  • Task reminders
  • I think incorporating the ability to send voice messages would be an excellent addition.
  • Activity reporting
  • calendar integration
  • Pipeline management
  • Attracted more customers
It is quite simple to use and navigate.
I have not used any other products like this.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is an excellent tool for customer service that lets you stay in touch with your contacts, monitor other people's activities, making it simple to make tasks to remind yourself to do them, and generally promote success in the sales department sector. It gives every team member complete visibility, regardless of whether they are working on the project or not.

HubSpot CRM Feature Ratings

Customer data management / contact management
7
Workflow management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
8
Interaction tracking
8
Case management
9
Call center management
8
Help desk management
8
Lead management
9
Email marketing
8
Task management
9
Billing and invoicing management
8
Reporting
8
Forecasting
9
Pipeline visualization
8
Customizable reports
8
Custom objects
8
Role-based user permissions
8
Single sign-on capability
8
Social data
8
Social engagement
8
Marketing automation
8
Compensation management
8
Mobile access
8