Awesome platform
March 16, 2023

Awesome platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Hubspot is our single source of truth for any sales engagement. We leverage hubspot for the entire sales cycle starting from lead till closure. We use sequencing for personalised reachout to prospects at the pre defined interval. I use the filters to segment the right contacts for all sequencing campaign.
  • Sequencing
  • Segments
  • Tasks
  • Integration with LinkedIn
  • Follow on/follow up rules
  • Automated mailers
  • Shorter deal cycle
  • Higher funnel value
  • Growth in opportunities
It's a good CRM platform
It helps easily manage the leads from marketing
It has a well intuitive UI

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Hubspot is well suited for scenarios around lead generation and management. Hubspot is less suitable for multi channel campaigns including social media.

HubSpot CRM Feature Ratings

Customer data management / contact management
6
Workflow management
6
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
2
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
8
Task management
8
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
4
Pipeline visualization
4
Customizable reports
4
Custom fields
4
Custom objects
4
API for custom integration
3
Role-based user permissions
4
Single sign-on capability
3
Social data
2
Social engagement
3
Marketing automation
2
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated