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satified user
September 08, 2023

satified user

Darcy Cole | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot CRM daily to track leads and customers. HubSpot CRM makes it easy to stay organized and focused.
  • Send reminders
  • Listing tasks due
  • Stores important client information
  • Emails and template creation
  • An area to list where lead was found
  • I dont have this information
Very easy and user friendly. One of the best I have used
Un sure
I find it much more user friendly.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I love the email feature, being able to track engagement is crucial. I have found the phone feature is sometimes not clear

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Customer Service & Support ()
Not Rated
Marketing Automation ()
Not Rated
10.0
Task management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10