Highly Satisfied with HubSpot CRM
September 08, 2023

Highly Satisfied with HubSpot CRM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use it to manage and track activity on accounts and contacts.
  • Keeps me on track
  • User-friendly
  • Everything is good for my use
  • Not my area of expertise.
I just started using it a couple of months ago and I was able to learn very quickly. Everything is clearly laid out and easy to learn and use.
It provides visibility to all through the use of dashboards and reports. HubSpot CRM is able to keep track of everything and helps you measure yourself against others.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is well suited in sales to keep track of accounts and contacts, activities, and meetings booked and it is also great for building and exporting lists.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
5
Interaction tracking
10
Case management
9
Call center management
9
Help desk management
9
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
Not Rated
Mobile access
10