HubSpot CRM Funcionality
Updated February 07, 2024

HubSpot CRM Funcionality

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use ubspot in my day to day to manage data and have it organized, it is useful so that we can all access the same database updated in real time where we can see information and add new information such as text, photos or videos, for mi its very usefull

Pros

  • does not fail
  • is updated in real time
  • allows a lot of customization

Cons

  • more visual personalization
  • more hotkeys
  • more features in text editor
  • shorter managment times
  • increase of profit
  • cost savings
The usability is really good, it is easy and intuitive to use and learn in a short time, it allows to handle the data in a simple and fast way so that anyone can quickly learn to use it efficiently, in addition the design and the customization layer are nice to look at and stay up to date
It has a positive impact due to all the functionalities that can be integrated to improve various aspects and facilitate the day-to-day work of the people who handle the data, it really has a positive impact on how easy and fast it is to add and consult information in real time

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It works well in case you need a database that everyone can access, modify the information in real time, leave notes for other colleagues,It also works well since in the time I've been working with HubSpot it hasn't had any interruptions in service, I would say it's quite reliable and allows developers a wide variety of functions

HubSpot CRM Feature Ratings

8.8
Customer data management / contact management
9
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
9
8.0
Case management
8
Call center management
7
Help desk management
9
8.5
Lead management
8
Email marketing
9
9.0
Task management
8
Billing and invoicing management
10
Reporting
9
8.7
Forecasting
9
Pipeline visualization
8
Customizable reports
9
8.7
Custom fields
9
Custom objects
8
API for custom integration
9
8.5
Role-based user permissions
8
Single sign-on capability
9
9.5
Social data
10
Social engagement
9
8.0
Marketing automation
9
Compensation management
7
9.0
Mobile access
9

Comments

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