HubSpot is interesting
July 07, 2023

HubSpot is interesting

Rohan Mathew | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it automate email activity and to simplify outreach campaigns for a sports agency. It helps us with categorising work across employees and ensure we dont have overlapping contacts and resources
  • Sequencing
  • Automation
  • Integration
  • Lag Time
  • Templates
  • Positive impact on lead tracking
  • Negative impact on data collection such as false reporting on email integration
It is a close competitor to Salesforce
It is close, smooth use of platform is better on Salesforce but email related activity is better on HubSpot

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Sequencing and automation is well suited for enterprise needs

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
8
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
7
Case management
7
Call center management
8
Help desk management
8
Lead management
9
Email marketing
10
Task management
8
Billing and invoicing management
8
Reporting
8
Forecasting
8
Pipeline visualization
8
Customizable reports
7
Custom fields
9
Custom objects
9
API for custom integration
6
Role-based user permissions
8
Single sign-on capability
Not Rated
Social data
8
Marketing automation
8
Compensation management
8
Mobile access
9