Item: HubSpot CRM
Rating: 9
Author: AJ Knollmaier

Use Cases and Deployment Scope

I use Hubspot everyday for keeping my sales pipeline in tact and to relay information between Zoominfo. Zoominfo isn't very good at documenting information and meeting so I use Hubspot to keep track of all information as well as call logs.

Pros and Cons

reporting - keeping track of emails, calls, and meetings
identifying information for contacts
ease of use

notifications for current tasks could be better
notes should be searchable
better forecasting

Return on Investment

shorter deal cycles
cost savings
storing information

Usability

Its much simpler than Salesforce and is much cleaner and functionable than Engage. I've been using Hubspot for almost 3 years now and I don't think anything I've ever used has been even close to as easy.

Alternatives Considered

Salesforce Mobile and ZoomInfo Engage

I prefer it to both of those CRM's

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

ZoomInfo Engage, Vyond, Adobe Audition

Likelihood to Recommend

Hubspot is one of the easiest to learn CRM's I've ever used. the only downside is Zoominfo doesn't integrate that well with it. the calling feature shouldn't have a pop up as it wastes time. also importing contacts don't always get assigned to the right contact and that can be difficult.

Easiest CRM to learn

Overall Satisfaction with HubSpot CRM