Item: HubSpot CRM
Rating: 10
Author: Oleg Davydov

Use Cases and Deployment Scope

HubSpot is the main CRM for our agency, that we use to track email openings, store deals. We did try competitors that are either buggy (Pipedrive) or too difficult to use (Salesforce). It is an easy-to-use interface and lots of integrations with other software we use are also of essential importance to us.

Pros and Cons

Email tracking.
Deals stages.
CRM

Gap between Start and Professional Plan is massive.
Call booking is not even close to Calendly.
Email opening not tracking unique and self openings.

Return on Investment

HubSpot helps to invest only in leads who are interested.

Usability

Easier than all other software's.

Alternatives Considered

Pipedrive and Salesforce CMS

Better

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Pipedrive, Salesforce CMS

Likelihood to Recommend

HubSpot CRM excels in scenarios where our businesses seek to streamline our sales and marketing processes, offering intuitive interfaces and robust automation capabilities that enhance lead management and customer engagement. It's particularly well-suited for small to medium-sized enterprises looking for an all-in-one solution to manage their customer relationships effectively. However, for huge organizations with highly complex sales cycles or those requiring extensive customization, HubSpot CRM might be less appropriate due to potential scalability limitations and the cost associated with unlocking its full suite of features.

Does what it says, easy interface.

Overall Satisfaction with HubSpot CRM