1. Home
  2. Sales Email Tracking Tools
  3. HubSpot Sales Hub Reviews
  4. User Review of HubSpot Sales Hub
Great add-on to your CRM
March 10, 2017

Great add-on to your CRM

Alissa Gavrilescu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales

We've used HubSpot sales as a prospecting and lead management tool. While we see the tremendous value in using it as a CRM system, we do not have the ability to migrate at this time away from our current CRM. The deal and lead pipeline reporting is very useful to us in tracking our lead-to-conversion process.
  • Helps you find the right contact at a company - prospecting elevated!
  • Their CRM tool allows you to make calls right from the record with recording capability - excellent for coaching and development.
  • Allows for greater synergy between marketing and sales as you can track the sales usage and engagement with marketing materials.
  • If you don't use their CRM you can still pass the data over in your hubspot record.
  • Integration with Salesforce or other CRM platforms via API.
  • It seems better suited for B2C sales and some enhancements on the B2C side might be useful.
  • The sidekick add-on is a little confusing to manage.
  • Less administrative work
  • Better reporting
  • Hard sales adoption
It's a great supplement to our current CRM but the tool isn't at a place where we could replace Salesforce with hubspot.
HubSpot sales understands the pain points of being a sales rep making it easy to track prospect interactions and reduce the administrative work. It would be even more powerful if you could interface these features with an API if you happen to use Salesforce. The ability to track and integrate slide decks, emails, and marketing campaigns opens up deeper relationships with marketing and sales. When these two teams are aligned well, it's very successful.