By chossing IBM watsonx Assistant you will change your entire software experience and innovation will be part of your job.
January 09, 2024
By chossing IBM watsonx Assistant you will change your entire software experience and innovation will be part of your job.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM watsonx Assistant
Data is very important specially when a company has thousands and thousands of container, ingating or outgating from terminals, yards, warehouses, etc. The information is a lot if we need to have a reliable source that we can trust in. IBM watsonx Assistant is that trustworthy that we're using. We have implemented new methods to manage the information specially with its IA which allow us to move forward with other tasks making sure and keeping in mind that the tool will help us to complete the jobs easily and even automatically in some cases. Implementing cloud services has been a dilema especially when we have to manage sensitive information but this service has given us the opportunity to trust and work smarter. Something else that we value is the capacity this software has to interact with us, meaning we can just reduce the type we spend by just asking questions, given specific tasks that will get responded in a timely manner. In general is a perfect software.
- It integrates great with other tools or services that we use, of course specially with those that comes from IBM that work perfectly fine together.
- Since it understands all the data we give to it, we can organize the information easily without too much hassle.
- This is something I already mentioned but is great how you can interact with the tool because it understands you.
- In the meantime something really great is that due to its capacity to learn it can even recommend you to do something in a better way.
- Even though it interacts great with other services, there are some connection failures, but it's something that for sure will improve.
- The reasoning part is something that needs to be improved for sure. I mean is something that is starting but for sure needs to improve to give better results.
- Something really amazing could be the implementation. Specially with people not oriented to IA services, there should be an easier way to implement services like this one with people not use to this type of technology.
- Being honest I don't that part but I'm pretty sure it's well suited, since the changes have been noticeable.
- The accuracy when asking or looking for help is very accurate and it's something we can definitely consider to keep this type of service.
- Something that help us to increase the revenue for sure is the results we're getting in our KPI's. Because more clients hire our services.
This is pretty much the amazing part of this service. It's well developed to provide the amazing results. The capacity to accept information is really great that we can get pretty much answer for several things related to information we provide, and with its reasoning capacity, you can get coherent results based on what you need.
I mean Einstein is fine and is going into the right direction but it's a bit limited for now. In the future it will be fine. IBM watsonx Assistant is more reliable, more intuitive, more natural and pretty much has what you need. Using Einstein is great in some particular and basic scenarios, however IBM watsonx Assistant is something you would implement pretty much everywhere.
Do you think IBM watsonx Assistant delivers good value for the price?
Yes
Are you happy with IBM watsonx Assistant's feature set?
Yes
Did IBM watsonx Assistant live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM watsonx Assistant go as expected?
Yes
Would you buy IBM watsonx Assistant again?
Yes