Best tool for Inbound and Advocacy Marketing!
Updated December 01, 2020
Best tool for Inbound and Advocacy Marketing!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Influitive
It is used by the marketing department to create a private community for our customers. It assists us in managing the community, developing a relationship with our advocates as well as tracking our results. Inbound Marketing is all about creating relationships and building a customer loyalty. Influitive has helped us to achieve it by providing the perfect tool to reach our goals.
- Advocate View: Aesthetic, intuitive and moreover easy-to-use.
- Coaching: Their coaches are there to help you define goals and to reach them. They motivate you and give you ideas as well.
- Resources: They have a huge library of resources! You can learn more about the product, get ideas as well as finding fixes to some issues you might face.
- Great services! I have contacted Influitive Support and they always gave me support in a great delay.
- Mobile App: It needs needs to be updated. They have released a new update that means they are aware of the problem and are working on it! It might become a "Pros" soon.
- The Administrator user interface is not always intuitive. It makes things harder to find, but with their library of resources you can work you way out.
- We can track our advocate ROI easier with the reports section.
- An increase of honest review on multiple website. Reviews are important and we wanted an improvement in the amount of reviews and the honesty of them as well.
- An increase of social shares and comments on our blog. The ROI is better feedback and presence on the web.
Influitive Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |
No - Base support is already excellent! There's no need for us to upgrade.
Yes - Yes, it was! They contacted me the same day and resolved it in less than 6 hours.
I contacted them once when I wasn't receiving my hub emails. Emma, who's a Support Specialist at Influitive, took the time to assist me event though the problem was from our side. I was 100% satisfied with the services and was able to receive my emails the same day.