Insightly, giving a new line of sight to my growth.
October 18, 2016

Insightly, giving a new line of sight to my growth.

Kent Sjoberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

We use Insightly across the company as a tool to track our leads and opportunities. This allows us to see what is happening with all new clients and discuss in our weekly meetings. We can track the progress and where we are in talking with the customer and what level we are at. It allows us to track the closing of business and all the revenue.
  • We are able to move prospects to different level on the closing process.
  • We track the wins and loses of our clients.
  • We can project the revenue of each account closed.
  • I think they could do away with the extra step to place a "Note" on a contact. You click on the note, then you have to click New Note. Not sure why when I picked the note tab to begin with.
I like that its a simple program. I didn't have to spend a lot of time to learn the process. Set up Pipelines was easy.
  • None
Haven't used any other CRM
This has been a great tool to keep track of all my clients. I like the email feature. It links to the contact I have emailed.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
5
Lead management
6
Email marketing
5
Task management
8
Billing and invoicing management
2
Reporting
2
Forecasting
5
Pipeline visualization
10
Customizable reports
2
Custom fields
5
API for custom integration
5
Single sign-on capability
10
Social engagement
2
Mobile access
9