Almost Awesome.
March 21, 2018

Almost Awesome.

Dan Savell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Insightly iOS / Android Mobile App
  • Browser

Overall Satisfaction with Insightly

We try to use it with everyone. Some sales, convert jobs to projects, etc. We make it available for everyone including our drivers so they have access to all of our contacts as needed.
  • Organize tasks with employees
  • Organizing Contacts
  • Setting up the process for operations and accountability
  • Needs more links available for items in calendar. It should also prompt to delete an event that is linked to an opportunity or project.
  • Needs to have better custom-ability of default viewing for user
  • Needs to have better "anchoring" and remembering when user moves back and forth pages/views
  • Would be WAAAAAY better if it had a built in mail-client software. I don't want to use an outside program. It would be great if it just had it's own as an option.
  • Improved efficiency
  • Centralized contact management
  • Streamlined business processes
It's probably best as a system for sales teams. We use it holistically for our company. I'd like to see it be more geared for all aspects of a company's operations better.

Insightly Feature Ratings

Customer data management / contact management
8
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Interaction tracking
Not Rated
Lead management
8
Email marketing
8
Task management
8
Reporting
8
Pipeline visualization
7
Customizable reports
Not Rated
Custom fields
7
API for custom integration
Not Rated
Role-based user permissions
9
Single sign-on capability
9
Marketing automation
8
Mobile access
5