Us and Insightly
March 26, 2018

Us and Insightly

Cindy Petkova | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with Insightly

Insightly is our main CRM system and is used daily!
I do a daily entry of opportunities, projects, contacts, organizations, and reports! Setups Reminders, Tasks and add notes!
From generated reports, I do extract and create an internal back-costing on the WIP, or completed projects!
Problems: I am not so sure if the company has purchased all the relevant packages that can support our day to day reporting and back costing, but if they did I would say that this is the Issue of Insightly! Need additional program to manage all the back costing!
  • Affordable CRM
  • Easy to use
  • More options on reports! More details on individual projects, e.g. details on COGS!
  • More details on people changing data in the projects, e.g. if $ value is changed from someone other than me, there is no way to find who did it!
  • Reduced number of meetings
As we are a national company, we have 5 offices in different states! With Insightly we reduced the number of meetings within the organization and sometimes clients.
HubSpot CRM has a more friendly interface and colleagues prefer to work with, but Insightly is more business-like, gives more options and cheaper!
This CRM provides a way to manage projects and track sales, tasks, opportunities, projects, contacts, and communications. It is easy to use, has the visual pipelines that can show the progress and development of opportunities, projects, and project managers. [It] Works with Google and Gmail. [The] Downside is that it is not compatible with Microsoft Outlook as the way with Gmail!

Insightly Feature Ratings

Customer data management / contact management
7
Workflow management
6
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
5
Interaction tracking
7
Lead management
6
Email marketing
7
Task management
8
Reporting
5
Pipeline visualization
9
Customizable reports
7
Custom fields
7
API for custom integration
5
Role-based user permissions
7
Single sign-on capability
8
Marketing automation
5
Not Rated