Overall Satisfaction with Intercom
Our website prompts visitors to connect if they have any questions or concerns. I work with Technical Support but often end up forwarding things onto accounting as well.
- Communicates first contact
- Opens up a line of communication
- Notifies us through the website and through email
- I think the interface could be a little more aesthetically pleasing.
- It helps give our customers another avenue to connect with us.
Do you think Intercom delivers good value for the price?
Not sure
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Intercom go as expected?
I wasn't involved with the implementation phase
Would you buy Intercom again?
Yes