What could happen if every company can offer support like this?
June 18, 2023
What could happen if every company can offer support like this?
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Offer support to B2B clients.
- They know what people in need of support care about most.
- We gave feedback, and after a week, they implemented the improvement.
- For a support company, they do support surprisingly well.
- Pricing is steep.
- Greater customer satisfaction.
- Resolution times.
We use it as a standalone tool currently.
Zendesk is cheaper but offers a less usable UI and is mostly for email support.
Do you think Intercom delivers good value for the price?
Not sure
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes