Intercom where reliability is at its finest!
August 21, 2023
Intercom where reliability is at its finest!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Intercom is an integral tool for our work since I use this to communicate with our clients. It resolves the issue of real-time communication since you can use Intercom right away with ease. I highly recommend this tool because the interface is user friendly. I cannot ask any improvement for this tool as of now.
- Chat with client
- Email clients
- Collect call data
- Collect detailed information of the call
- Chat with clients
- Email clients
- Data gathering
- Call logs
- Greater customer satisfaction
- Faster communication
- Increase in profit
- Increase in productivity
- Increase engagement
Intercom is connected with Aircall and this allows us to gather call logs with ease and we can easily track all of our calls if we need to review or reach out with the clients. It was a seamless merger and I believe that this was the best move of our company towards profit gain.
- Zendesk Chat and LiveChat
I have used Zendesk Chat and LiveChat with my previous company and I tried to compare them with Intercom but with all the features it can provide, I can say that Intercom is much more advance and dependable. With the line of work that we have, a reliable tool is needed and this is where Intercom comes in.
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes
Intercom Feature Ratings
Evaluating Intercom and Competitors
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Integration with Other Systems is very vital with our company since we do multi-tasking all the time. We need tools that can be merged with ease and can be use immediately after the implementation. We would like all of our tools to be efficient and can be use according to our needs.
I will not change anything since I will stick to the evaluation that I have provided with Intercom. I can agree that all of the data and response that I have provided is accurate and can be used towards the review of Intercom. I am more that satisfied with the information.