Overall Satisfaction with Intercom
Intercom is our daily tool. We use it mostly to connect with our customers, clients, and guests. This is the main tool we use for chatting and sending emails to promote excellent customer service. Normally, Intercom helps in resolving each and every concern our customers have. I find it very easy to navigate and pretty much self explanatory when using this tool. I highly recommend Intercom to be used to interact with our clients as you won't have a hard time figuring this tool out as it is very user-friendly.
- Navigation
- Quality
- Easy to use
- Bug issues
- N/A
- N/A
- N/A
- N/A
- N/A
It really blends well with some of the tools we're using at it is really integrated to the system. Especially when doing tasks, having Intercom is really a time consuming tool that most of us in the office love using. Not only it can help you do work effectively, it is really efficient.
I can say that Intercom is at the top of the "tool chain", if there's one. I can't think of anything that makes me want to regret Intercom. All I can say about this tool is praises and gratitude as it really helped us a lot, more than you can imagine.
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes