JIRA, at the forefront of the industry.
April 27, 2016

JIRA, at the forefront of the industry.

Kyle Culpepper | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

We use JIRA in conjunction with our partner. During our prototype design phase we use it to track any issues encountered by either party. It is also used during a products life cycle should any problems be found by customers or if redesigns are necessary. JIRA is used exclusively by one department in our company. It addresses the need for transparency and communication between the necessary developers.
  • Issue tracking.
  • Project management.
  • Variable workflows.
  • High learning curve.
  • Not viable for certain types of development.
  • "Clunky" user interface.
  • JIRA has had a positive impact on fostering better communication between our development groups.
  • It has allowed for better error and failure tracking during our products design phase.
  • Its focus on software development has forced us to find other utilities to cover our hardware development process.
I was not at the company when JIRA was chosen and we have been using the software for for long that it would be a large hurdle to overcome to switch to a different utility at this point in time. I have researched Trello and Asana and found them to offer many comparable features.
We find JIRA to be very useful during or software design phase in which multiply developers are involved in the checks and balances system we have established. Though there are other applications that we use to monitor our hardware development process which affords use similar features as JIRA without the interface issues.